User Guide - Messaging System

Accessing the Message Manager: You should see the link for the message manager from your User Settings, as always you must be logged in to access this page.

Additionally you will see a notification of any new messages from here.

The General Interface: The message manager is broken into three panes as shown in the picture to the right.

• The folder list pane (shown in blue): This pane will be where you select a folder to view it's contents. Most folders have sub-folders which you can see when you click the plus symbol to the left of a folder. It is very similar to most email interfaces except that you cannot move messages of one type to another type. For example you can't move a notification to a comment.
  
  At the bottom of the pane you can also see the total number of messages in each folder.
• The folder contents pane: (shown in green): Depending on which folder you click you will see the contents in this pane. You can sort the list of messages by clicking the headers and you can drag them to change the order.
• The message pane: (shown in red): If you select a message from the contents pane, it will load into the message pane. There are controls here to move the message and change its priority (more below).

Viewing Folder Lists: The controls are the same regardless of what folder you are viewing.

• Select a message To select a message just click the read button located on the right side of the screen. The message should display at the bottom.

• Page the list The list only shows 5 messages at a time, if there are more than that in a folder you should see paging controls at the bottom to navigate from page to page.

Reading Messages: Once you select a message it should appear in the message pane or on a different page depending on your preferences (see below).

• Move a message: To move a message into a folder just click the dropdown and select the new folder. The Root folder is the base of the folder.
• Change the priority: The priority of the message specifically affects some modules like the comments module where you can set the sort order be priority. For example if you want certain comments to appear first you can give them a higher priority. The priority can also be useful to find messages in a folder if you have a allot as you can sort the list by priority.
  
  To set the priority just type (of click the up/down arrows) a priority between 1 and 5 and then click the Update button.

Accessing Message preferences: you can personalize some of the settings by clicking the Preferences button on the far right of the message grid.

There are a number of preferences you can set:.

• Email Notifications: If you set any of these items to Yes, you will recieve an email notification to your profile email whenever they occur.
• Auto Actions: You can set comments to automatically be made public as well as you can set fan requests to be automatically approved. For more on Fans see our Fan Guide here
• Other Preferences: From this section you can change the way that messages are displayed, how many messages are displayed and the default folder displayed when you open the message manager.